Intern doctors express dissatisfaction based on their experiences working in Muhimbili National Hospital during a protest in May last year.
Dar es Salaam. A report released this weekend
indicates that 184 of Tanzania’s graduate doctors emigrated abroad by
mid this year in ‘search for greener pastures’.
According to other studies in the Tanzania health
care system, the various problems plaguing the public health sector in
the country are a major driving force for these doctors decision to
relocate to other countries . Here are some scholarly studies and
findings.
Motivation of health care workers in Tanzania: A
case study of Muhimbili National Hospital, a 2008 study found lack of
concern by employers for staff welfare to be a negative indicator for
both motivation in the workplace and overall work performance.
Majority of the workers in the study (88 per
cent) felt that their employers did not care about their welfare. This
figure represents: 82.4 per cent of their doctors, 90.7 per cent of
nurses, 85.7 per cent of other clinical support workers, and 87.9 per
cent of supporting staff.
Finding also generally reflected how hospital
workers perceived the interest or concern in personnel issues by the
hospital management.
“A fairly negative view was reported by workers
with respect to the attitude of the employer in allowing days off for a
worker with a sick spouses or child,” the report read.
In addition, assistance from the hospital
management to sick workers was rated as unsatisfactory to some extent by
nearly 88 per cent of the workers and such negative feelings were most
prominent among the doctors (91.2 per cent), followed closely by the
nursing staff (90 per cent) and other clinical support staff (76.5 per
cent).
Another study, Tanzania’s health system and
workforce crisis, a 2012 paper by Dr Gideon Kwesigabo, Dr Mughwira
Mwangu and Dr Deodatus Kakoko, all lecturers at the Muhimbili University
of Health and Allied Sciences (Muhas), pointed out ‘Serious System
Challenges Facing Health Workers ‘ as chronic shortages of equipment and
supplies (including vaccines, antibiotics, and other essentials)
compounding poor quality of services at primary health-care facilities.
They added that irregular supply of essential drugs at all levels of
the health delivery system have led to unnecessary referrals resulting
in problems with hygiene particularly in dispensaries and health
centres where water supplies are often non-existent, erratic, and
unsafe.
Lack of supervision and low motivation were also
mentioned and attributed to lack of capacity to satisfactorily complete
diagnostic examinations at dispensaries and district hospitals. Further,
the report notes that primary care workers often go months without
supervision, and reports about quality of care vary, from helpful to
unsystematic and unfriendly.
Another factor raised was inadequate communication
between health service providers at the various levels, meaning that
providers’ skills and facilities are not maximized and that it is
difficult to organise referrals and feedback through the various levels
of the referral chain.
“Even at referral hospitals, including the apex of
care at Muhimbili National Hospital, worker satisfaction is
compromised. In 2003/2004, a large proportion of staff surveyed there
reported dissatisfaction: almost half of doctors and nurses, 67 per cent
for auxiliary clinical staff, and 39 per cent of support staff.”
The paper reads:“They cite many concerns common in
lower-level facilities: low salaries, frequent unavailability of
necessary equipment and facilities, inadequate performance evaluation
and feedback, poor communication channels in and among units and between
workers and management, lack of participation in decision-making
processes, and a general lack of concern for workers welfare by the
hospital management.”
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