Mbeya/Dar. Passengers travelling with FastJet Airline have complained of unnecessary cancellations of flights without issuing timely communications.
The furious passengers said repeated acts of cancelling flights by the airline’s authority had caused them irreparable loss and unnecessary disturbances.
One of the passengers, Mr Hezekiah Mwakijole, said he incurred a loss together with his family after missing the flight since Friday. Another passenger, who had booked for a flight from Rukwa Region echoed the same sentiments, saying he was supposed to connect his flight only to realise that he couldn’t after it was cancelled. “I have surely incurred losses due to lack of proper information,” he added.
Songwe International Airport (Sia) manager Valentine Kadeha confirmed the postponement of the FastJet flight.
FastJet agents operating here declined to give comments on the problem; instead they were busy at the airport providing services to customers who arrived for booking although it was still unclear if they were ready to settle problems that had risen. However, information obtained on their Facebook page attributed the problem to a hiccup that occurred to one of its jets in Mwanza due to a mishap in its engine.
Meanwhile at least 38 passengers, including 10 international travellers are stranded in Tabora after an Air Tanzania jet’s engine failure at Itigi area on Saturday.
Speaking to The Citizen yesterday, one of the stranded passengers, Mr Charles George, said that the plane, flight TC 119, failed to continue with the journey to Dar es Salaam while in air at 15.45hrs after one of its engines failed. The plane was forced to return to the airport where it crash-landed
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