Document everything that you feel is relevant to your concerns with your boss.
You may want to purchase a pocket planner so that you can enter the
issues on the appropriate dates. Keep this private. You don't want to
pull put the planner and scribble notes in front of him because that
will cause more anger. You are keeping notes for your own sake, so that
you have all your concerns backed up with facts.
Refrain from becoming emotional during any discussions with your boss.
Even if your boss becomes emotional, you want to maintain your
professional manner so that he cannot use anything against you. Note
that your boss may become even more aggravated by your calm and
professional demeanor, and if this is the case, explain to your boss
that you would like to continue the conversation, but the last thing you
want it to upset him, so suggest picking up the issue at a later time.
Be prepared to discuss criticism of yourself when approaching a difficult boss with concerns.
Of course you have issues that you may want to discuss personally, but
if he feels that you are criticizing him, he may turn the tables and
place the focus on you. If this is the case, be professional. Listen to
his concerns and tell him that you appreciate his feedback and that you
will work on the issues, and then politely return to the problems you
have.
Understand that you cannot change your boss. If your
boss is characteristically difficult to handle, not just for you but for
others, then the likelihood of him changing is minimal. If this is the
case, use the opportunity to simply make him aware of your issues. At
least he cannot say that he was never informed of your concerns.
Remain professional when confronting your boss, even if you feel your blood boiling. Maintain a calm manner and be prepared to listen to any gripes or lectures that he may want to share with you.
Never go over your boss' head if you have a concern.
Not only will this cause hostility between you and your boss, but your
boss' boss may refer you back to your boss, which may result in an even
more unreceptive situation.
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